Business Growth, Change & Development
The economy and business climate are constantly changing. The fittest businesses survive because they embrace change quickly and effectively, learning from their experiences, applying forward thinking and taking action. When organisational change fails, it is mostly due to lack of communication and engagement, this may be from the outset of planning change, effectively managing the change process, or failing to overcome barriers to the change. It is rarely the case that change fails due to the change itself.
Understanding your change needs
Our HR experts will fully immerse themselves into your business, your principles, vision and purpose, to competently set out the change to be achieved. They can successfully drive forwards any employment matters requiring staff consultation, covering a range of areas, including:
Changes to Pension Arrangements,
Staff Benefits Analysis,
Pay Scale Reviews,
Role Redesign and Evaluation,
Achieving Organisational Accreditations,
Redeployment and Redundancies.
Business Evaluation & Redesign Support
We are highly experienced in the area of workplace change and transformation and will apply HR best practice. We have experience of achieving success in:
People elements of TUPE (Transfer of Undertaking Protection of Employment),
People elements of Mergers and Acquisitions,
Process Redesign or Systems change and implementation.
Knowing how and when to engage staff in business change is vital. Communication is the key to success. Methodically mapping out your change process and determining what needs to be communicated to who – this could be a whole range of stakeholders involved in/impacted by your change is crucial. Our track record of enabling sustainable change is faultless. We believe this is due to ensuring our core values (listen, understand, action, achieve) enable us to tailor our approach for every piece of change we deliver. We can help you to:
Facilitate sessions to help you identify the components of your change,
Develop a robust case for change,
Train your managers to become Change Leaders,
Deliver your change programme for you.
Outplacement Support Programmes
When individuals’ are placed at risk of redundancy reality sets in and can often generate a multitude of different situations for each individual. Emotions and feelings such as; fear, anxiety, lack of control, uncertainty, can be difficult to manage without support. Through drawing on our years of experience in managing successful change, we can offer bespoke packages to you, ranging from:
Workshops (for managers and staff) in coping with / preparing for change,
1:1 or group facilitated CV writing programmes,
Coaching and interview preparation,
Career planning, guidance and coaching that can progress people to the next step in their career.
London Fire Brigade
To review a range of highly manual and labour intensive paper based HR processes across an organisation of circa 5,000 employees and to make recommendations of an optimal staffing structure to deliver overall efficiencies. The project is following Prince 2 Methodology with a duration of approximately 12 months.
YHRC has worked with stakeholders from the immediate HR team and actual customers to develop process flows that illustrate the current state. From this a series of three workshops were facilitated to pinpoint short term and longer term opportunities for process improvements. Refreshed process flows were then created detailing benefits in terms of time and cost savings together with planned improvement in customer experience.
As we approach the end of the project we are now in the piloting and testing phase before formally rolling out leaner processes. Some recommendations are immediate and others are longer term though the initial sample feedback has been positive with HR team members enjoying greater role variety in their new structure and customers experiencing smoother processes; knowing how long it will take to have their requests actioned and understanding what the process entails.